From access to actionable findings — in days.
A structured engagement built to uncover failures quickly, document them clearly, and verify your fixes through retesting. No long onboarding, no black box.
Kickoff & scope
Most engagements begin with a voice agent. We agree on the scenarios that matter, the behaviors to stress, and how you give us access — a number to call, a sandbox, or an endpoint.
Human evaluation
Trained, independent testers run designed and adversarial conversations against your live agent, deliberately reproducing how real customers behave.
Review & classification
Every interaction passes through our independent 3-layer QA review, and each break is categorized by type, trigger, severity, and how often it recurs.
Findings readout & recommendations
We deliver the failure map, walk your team through the highest-priority breaks, and hand over prioritized, engineer-ready fixes.
Retest & regression validation
After you ship fixes, we re-run the suite to confirm the breaks are closed — and that nothing else regressed in the process.
Typical pilot: kickoff → testing → findings readout, measured in days, not weeks.
Book a Pilot
Get a severity-ranked failure map, evidence-backed findings, and prioritized fixes within days.