Three evaluations, three different phone lines.
Each study runs the Voice Agent rubric against a different kind of inbound line and returns a scored failure map. Every figure is illustrative — these show the depth and shape of a real evaluation, scored on its own service rubric, not named client results.
Healthcare booking line
An inbound voice agent scheduling patient appointments for a multi-clinic group.
Voice rubric3.6 / 5
View study Retail support line
An e-commerce voice agent handling order status, returns, and exchanges.
Voice rubric3.9 / 5
View study Banking phone line
A fintech voice agent fielding balance, transaction, and dispute calls.
Voice rubric3.7 / 5
View study See this on your own system.
A pilot returns an evaluation in this exact shape, scored on your live voice agent under real callers.